Exchange & Refund Policy

At atmosphere, we strive to provide the best products and services to our valued customers. If you need to exchange or request a refund, please review our policy below:

Exchange Policy:

- You may request an exchange within **2 days** upon delivery of your order.

- To initiate an exchange, please contact our customer support team at atmosphere-eg@gmail.com with your order details.

- To complete an exchange, please return the original item to us. We will inspect it to ensure it is in its original condition before processing your new item for shipment. Please note that you’ll be responsible for any shipping fees associated with both the return of the original item and the delivery of the new one.

Refund Policy:

- Refunds will be processed for requests made within the **2-day** window upon delivery.

- Once your return is confirmed, we will issue a refund to your original payment method within 1-2 business days.

- Please note that shipping fees (if applicable) are non-refundable.

Exceptions:
- Items that are marked as non-refundable or final sale cannot be exchanged or returned.

For any questions regarding our exchange and refund policy, please reach out to our customer support team at atmosphere-eg@gmail.com.